1. Introduction

Welcome to Voxcore. Your privacy is a priority for us, and we are committed to protecting your personal data. This Privacy Policy details how we collect, use, and secure your information when you visit voxcore.co.uk and use our services. As a workspace platform built for families and teams, Voxcore streamlines the management of tasks, household chores, and collective goals. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We gather various types of personal data to provide our services, including:

- Identity Data: Full names, usernames, or nicknames.
- Contact Data: Email addresses, billing addresses, and phone numbers.
- Workspace Data: Group names, roles, task lists, and achievement history.
- Technical Data: IP addresses, device types, and browser details.
- Usage Data: Information on how you interact with our platform features.
- Uploaded Content: Images or files provided for profiles or task verification.
- AI Data: Interactions with our AI assistants and VoxCoach features (for users under 13, we only retain nicknames and do not collect contact identifiers).

3. How We Collect Your Data

Data is collected through the following channels:

- Direct Interaction: Information you provide when signing up, contacting support, or joining a workspace.
- Automated Technologies: Data collected via cookies and tracking tools during your visit.
- Third-Party Integration: Information from external login providers like Google or Microsoft.

4. How We Use Your Data

Your information is used to support core operations, such as:

- Providing and maintaining the software and platform features.
- Processing subscription payments and managing transaction history.
- Offering customer support and responding to user inquiries.
- Powering AI-driven features by sharing necessary data with model providers.
- Sending essential service updates and system notifications.
- Delivering marketing communications, provided you have given your consent.

5. Data Sharing and Disclosure

We do not sell your personal data. We only share information with trusted partners necessary for our operations:

- Third-party service providers that assist in technical infrastructure.
- Authorities when required to comply with legal obligations or government requests.

Our primary service partners include:

- Supabase: Database management, authentication, and storage.
- Anthropic: AI message processing AI assistant.
- OpenAI: Content generation and intelligent data processing.
- Base44: Infrastructure hosting and primary development platform.
- Google/Microsoft: Secure OAuth authentication services.
- Wix Payments: Secure payment processing (no card details are stored locally).

6. Your Data Protection Rights

Under regulations such as GDPR or CCPA, you have specific rights regarding your data:

- The right to access a copy of the personal data we hold about you.
- The right to request the correction of inaccurate information.
- The right to request the total deletion of your personal data.
- The right to object to or restrict the processing of your data. To exercise these rights, please contact us using the details below.

7. Contact Us

If you have questions about this policy or wish to exercise your rights, please reach out to us:
Business Name: Voxcore
Email: contact@voxcore.co.uk
Address: 59 White Cottage Close, GU9 0NL, Farnham, UK